Participatory information architecture
The Card Sorting is a user-centered design method, aimed to improve the findability of a web site. The sorting task requires that the users group a list of labelled cards in coherent sets. Partecipants could be asked to suggest a label for each set they formed. The card sorting is an effective tool to elicit and represent the implicit mental models of the users. This helps the information architecture experts to better organize the informations that will be easier to find and to use, improving the quality of the site.
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